Cromimi_Loading

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#1 Le 11-08-2023 à 05h22

Nouveau Membre
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Messages: 3

Hi! I just started playing and I cant get past level 3. My task is to play "Look under the straw (hay)" and when I play the game it comes up with an error code saying I cannot redeem my prizes or I was cheating, which Im not. It also does not count me playing the game towards my level progress. Is there anything I can do? Thank you in advance!
/static/images/forum/smilies/coeur.gif

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#2 Le 11-08-2023 à 13h12

Administrateur
MonChaton
RESPECT
Messages: 5 811

Hello, I will try to help you but I use a translator.
Are you playing on a computer or tablet?
Try clearing your caches and cookies.
Try to disconnect.
On your file I see that you played the game of differences and scratching.
Sometimes this sentence appears after you play but you can try again.

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#3 Le 14-08-2023 à 04h49

Nouveau Membre
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Messages: 3

Hi! I am on a computer, I cleared my cache but am still having the issue. No matter how many times I play it won't accept it...

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#4 Le 14-08-2023 à 11h21

Administrateur
MonChaton
RESPECT
Messages: 5 811

Hello, did you play today?
What browser are you playing with? Google Chrome, mozilla firefox or another?

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#5 Le 15-08-2023 à 05h27

Nouveau Membre
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Messages: 3

Yes. I am playing with Google Chrome

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